Privacy Policy
Privacy Policy
Last updated: July 24, 2026
This Privacy Policy explains how Hillrein and Wuhan Yushan Environmental Protection Technology Co., Ltd. collect, use, and protect personal information when you visit hillrein.com, place an order, contact us, or use our services.
Information We Collect
We may collect information you provide directly, such as your name, email address, phone number, billing address, shipping address, order details, and customer service messages. We may also collect technical information such as IP address, browser type, device information, pages visited, cookies, and website usage data.
How We Use Information
We use information to process orders, accept payments, arrange shipping, provide tracking, handle returns and customer support, improve our website, prevent fraud, comply with legal obligations, and communicate with you about your order or our products.
Payments
Payments are processed by secure third-party payment providers. We do not store full payment card numbers on our own systems.
Sharing Information
We share information only as needed with service providers that help us operate our store, including Shopify, payment providers, shipping carriers, logistics partners, analytics providers, marketing platforms, customer support tools, and legal or compliance service providers where required.
Cookies and Analytics
Our website may use cookies and similar technologies to keep the site working, remember preferences, analyze traffic, improve performance, and support advertising or remarketing. You can manage cookies through your browser settings.
Marketing Communications
If you subscribe to marketing emails, you may unsubscribe at any time by using the unsubscribe link in the email or contacting us.
Data Retention and Security
We keep personal information only as long as necessary for order fulfillment, customer support, legal, accounting, fraud prevention, and business record purposes. We use reasonable safeguards to protect information, but no online system is completely secure.
Your Choices
You may contact us to request access, correction, or deletion of your personal information where applicable by law. We may need to verify your request before responding.
International Transfers
Because we operate internationally, your information may be processed in countries or regions outside your own, including China and locations where Shopify or our service providers operate.
Children
Our website is not intended for children. We do not knowingly collect personal information from children.
Contact
If you have questions about this Privacy Policy, contact us at info@hillrein.com.