Hillrein Privacy Policy
Last updated: July 24, 2026
This Privacy Policy explains how Hillrein collects, uses, shares, and protects personal information when you visit hillrein.com, place an order, contact us, or use our online services.
Business Information
Hillrein is operated by Wuhan Yushan Environmental Protection Technology Co., Ltd.
Registered address: 3rd Floor, Building 6, Panlong Industrial Park, No. 16 Julong Avenue, Panlong Urban Economic Development Zone, Huangpi District, Wuhan City, Hubei Province, China.
Contact email: info@hillrein.com
Information We Collect
We may collect your name, email address, phone number, billing address, shipping address, order details, payment confirmation information, account information, customer service messages, device information, IP address, browser information, and website usage data.
How We Use Your Information
We use personal information to process orders, arrange shipping, provide customer support, handle returns and refunds, prevent fraud, improve our website, communicate with you, and comply with legal obligations.
Payments
Payments are processed by Shopify and supported payment providers. Hillrein does not store full credit card numbers on our own servers.
Shipping and Fulfillment
We may share order and delivery information with fulfillment partners, warehouses, logistics providers, customs service providers, and carriers so that your order can be processed and delivered.
Cookies and Analytics
We use cookies and similar technologies to keep the website working, remember preferences, understand website performance, measure advertising, and improve the shopping experience. You can control cookies through your browser settings where available.
Marketing
If you subscribe to marketing communications, we may send product updates, promotions, and brand news. You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.
Sharing of Information
We may share personal information with Shopify, payment providers, shipping carriers, fulfillment partners, customer support tools, analytics providers, advertising platforms, professional advisors, and authorities when required by law. We do not sell customer personal information for money.
Data Retention
We retain personal information only as long as necessary for order fulfillment, customer support, legal compliance, fraud prevention, accounting, and legitimate business purposes.
Security
We use reasonable technical and organizational measures to protect personal information. No online service can guarantee complete security, so customers should also protect their account credentials and contact us if they suspect unauthorized activity.
Your Choices and Rights
Depending on where you live, you may have the right to access, correct, delete, restrict, or object to certain processing of your personal information. To make a request, contact us at info@hillrein.com.
International Transfers
Because Hillrein serves customers in multiple countries, your information may be processed in countries different from where you live, including China and countries where our service providers operate.
Children
Our website and products are not intended for children. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, contact us at info@hillrein.com.