Terms of service
Terms of Service
Last updated: July 24, 2026
This website is operated by Hillrein. Throughout the site, the terms "we", "us" and "our" refer to Hillrein and Wuhan Yushan Environmental Protection Technology Co., Ltd. By visiting hillrein.com or purchasing from us, you agree to the following Terms of Service.
Business Information
Business name: Wuhan Yushan Environmental Protection Technology Co., Ltd.
Registered address: 3rd Floor, Building 6, Panlong Industrial Park, No. 16 Julong Avenue, Panlong Urban Economic Development Zone, Huangpi District, Wuhan City, Hubei Province, China.
General contact: info@hillrein.com
Online Store Terms
You must use this website and our products only for lawful purposes. You may not use our website, products, content, or services in a way that violates applicable laws, infringes the rights of others, or harms the operation or security of the site.
Product Information
We try to display product information, pricing, availability, specifications, photos, and descriptions as accurately as possible. However, small differences in color, finish, dimensions, packaging, accessories, or product details may occur. We reserve the right to correct errors, update information, change prices, or cancel orders when information is inaccurate or incomplete.
Outdoor Use and Safety
Hillrein wood-burning stoves are designed for outdoor use only. Do not use any wood-burning stove inside a home, room, tent, vehicle, or enclosed area. Customers are responsible for using the product safely, following product instructions, using suitable fuel, keeping the stove away from flammable materials, and complying with local fire, camping, park, and outdoor cooking regulations.
Orders and Payment
When you place an order, you agree to provide accurate billing, shipping, and contact information. We may refuse, cancel, or limit any order if we believe the order information is inaccurate, the payment is not authorized, the order appears fraudulent, the product is unavailable, or the order cannot be fulfilled.
Shipping
Shipping times and costs are described in our Shipping Policy. Delivery estimates are not guarantees. International orders may be subject to customs, duties, taxes, or other charges imposed by the destination country or region. These charges are the customer's responsibility unless stated otherwise at checkout.
Returns and Refunds
Returns, exchanges, cancellations, and refunds are handled according to our Return & Refund Policy. Please contact us before sending any item back. Used or burned outdoor stove products are not eligible for change-of-mind returns unless the product is defective, damaged on arrival, or incorrect.
Third-Party Services
Our store is hosted by Shopify and may use third-party payment, shipping, analytics, marketing, or support services. These services may have their own terms and privacy practices.
Intellectual Property
All brand names, trademarks, product names, photos, text, videos, graphics, and other content on this site are owned by or licensed to us unless otherwise stated. You may not copy, reproduce, distribute, or use our content without written permission.
Limitation of Liability
To the fullest extent permitted by law, Hillrein and Wuhan Yushan Environmental Protection Technology Co., Ltd. are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, or services. Nothing in these terms limits any rights you may have under applicable consumer protection laws.
Changes to These Terms
We may update these Terms of Service from time to time. The latest version will be posted on this page. Your continued use of the website after changes are posted means you accept the updated terms.
Contact
If you have questions about these Terms of Service, contact us at info@hillrein.com.